CitraTest APM
End to End Response Time
Monitoring for Every Application
CitraTest APM
When it comes to application performance management and measurement of application health, there are only two metrics that affect all business applications in some or other way: response time and availability. This is the reason that response time and availability metrics are included in service level agreements as well as design objectives for development of applications. Despite this importance of response time of an application, many organizations cannot check it at user’s locations. Most of the time, the IT help desks ignore slow response time complaints from the end user by saying that it looks fine on their end.

APM vendors offer only specific products for measuring and monitoring the response time of popular applications. As a result, several different APM vendors and products are typically used and many internal applications are unsupported. Until now, there hasn't been a single product available that can support all the different applications within the IT infrastructure of the organization. The cost of purchasing and maintaining several different products to support a total application environment would be simply too high.

Tevron, with its proprietary APM solution is a complete application performance management solution which helps the IT department ensure that all applications are available and their response time is quick so that end users do not face any problems. It periodically executes synthetic transactions, taking response time measurements along the way. By automating the driving of an application just like a real user at the client end, CitraTest APM can ensure that all critical aspects of an application or services are available and working within the response time limit; if this is not happening, CitraTest APM sends a real-time alert. Using the synthetic transaction model provides the benefits of being both pro-active and consistent. For example, an application can be actively monitored before the actual users access that application, thereby alerting IT help desk before they obstruct business in any way.

Not only does CitraTest APM support all applications, it is also a totally non-intrusive solution. Absolutely no elements of CitraTest APM are installed on any application or database servers, thereby making CitraTest APM fully non-invasive and independent of the application environment.

Aberdeen "Best-in-Class companies identified by Aberdeen surveys and interviews were found to be twice as likely as others to manage deployed services proactively. This demonstrates and underscores how solutions such as Tevron's CitraTest APM can help companies to maximize the business value of their IT investments by monitoring application performance proactively and comprehensively."

- Michael Dortch
Senior Analyst, Aberdeen
Author of the recent study "Performance in a Service-Oriented Architecture World."