CitraTest APM
End to End Response Time
Monitoring for Every Application
CitraTest APM
IT service management and business service management is being undertaken by different types of enterprises through complex, multi-tier applications. These types of high level security applications are engaged across industries of online trade, financial applications, banking, government, telecommunications, securities, medical care and many more. In order to ensure that the IT service management is done properly, applications require end to end monitoring and a quick response time.

Tevron’s CitraTest APM is a complete IT service management solution, which enables businesses to enhance service delivery through a combination of end-user experience monitoring, application performance management, availability monitoring and service level agreement (SLA) enforcement for all applications across an organization. CitraTest APM allows businesses to undertake IT service management so that its services are aligned around business objectives with a real time and comprehensive picture of service delivery.

Benefits of using CitraTest APM for IT service management

With CitraTest APM, it's easy to:

  • Undertake IT service management by using business-relevant metrics communicating the value of IT to the business counterparts
  • Effectively prioritize troubleshooting by understanding the effect of application performance problems on different locations, end users, Service Level Agreements as well as business processes
  • Undertake proactive application monitoring by monitoring system and application health and taking corrective action before it affects end users
  • Maintain and create SLAs and know if they will not be met
  • Isolate performance problems to the server, network, client or application tier
  • Ensure that any new application will meet performance expectations post implementation
  • Take informed decisions regarding investments as well as utilization of infrastructure
Aberdeen "Best-in-Class companies identified by Aberdeen surveys and interviews were found to be twice as likely as others to manage deployed services proactively. This demonstrates and underscores how solutions such as Tevron's CitraTest APM can help companies to maximize the business value of their IT investments by monitoring application performance proactively and comprehensively."

- Michael Dortch
Senior Analyst, Aberdeen
Author of the recent study "Performance in a Service-Oriented Architecture World."