CitraTest APM
End to End Response Time
Monitoring for Every Application
CitraTest APM
CitraTest APM is used for monitoring Terminal Server-hosted applications which are accessed via a Remote Desktop Protocol (RDP) connection. ‘Terminal Services’ is now also known as ‘Remote Desktop Services’. RDP monitoring for such applications ensures that applications are available, responsive and their performance is up to the mark. In case there is a problem in the RDP-accessed applications, CitraTest APM generates a real time alert, which enables the IT professionals to correct the error before end users are affected.

A proactive, consistent and real RDP monitoring solution

For RDP monitoring, CitraTest APM periodically executes synthetic transactions, taking response time measurements along the way. By automating the driving of an application just like a real user, CitraTest APM can test whether all critical aspects of an application are available and working within limits. If they are not, CitraTest APM generates a real time alert. Using the synthetic transaction model provides the benefits of being both proactive and consistent.

How does CitraTest APM monitor and support all RDP-accessed applications?

CitraTest APM visually examines the desktop, responds to changes and uses the keyboard and mouse just like a real user does. CitraTest APM utilizes an advanced proprietary image recognition system to replicate the actions of an actual user in terms of visually analyzing every aspect of the desktop. Just like a user, CitraTest APM does not need to ‘see’ an image in exactly the same location each time. CitraTest APM looks at the entire desktop and when an image needs to be clicked, CitraTest APM simply moves the mouse from its current location to the desired image and issues the appropriate mouse action, just like an actual user would do. CitraTest APM also automates keystrokes in the same way that an actual user types on the keyboard. The simplicity of using just these 3 elements: desktop visualization, keyboard and mouse, is what gives CitraTest APM the unrivaled power and flexibility to operate with any application that is accessed via a RDP connection.

A non-intrusive RDP monitoring solution

No elements of CitraTest APM are installed in the production environment, making it the most non-invasive product available today.

Tevron’s CitraTest APM is hence a complete RDP monitoring solution which:

  • Is proactive, real and consistent
  • Monitors and supports all applications
  • Is non-intrusive
Aberdeen "Best-in-Class companies identified by Aberdeen surveys and interviews were found to be twice as likely as others to manage deployed services proactively. This demonstrates and underscores how solutions such as Tevron's CitraTest APM can help companies to maximize the business value of their IT investments by monitoring application performance proactively and comprehensively."

- Michael Dortch
Senior Analyst, Aberdeen
Author of the recent study "Performance in a Service-Oriented Architecture World."