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IT Optimization Solutions
Reflecting the real user experience
Tevron Blog
Feb 2, 2019
Automate Any Process... Are you ready? In 2019, Forrester Research predicts that automation will become the tip of the digital transformation spear, impacting everything from infrastructure to customers to business models. Researchers say automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. This is not just an IT phenomenon – we believe that automation will extend to every, single industry sector. The big question for you, what are the implications for your business? Our take-away is that software automation can transform your business, allowing you to thrive versus survive. Tevron’s CitraTest RPA® is the leading solution for automating business workflows and repeatable processes. Using CitraTest RPA, you can reduce costs and improve accuracy while freeing up your employees for value-add, strategic work. Experience shows that automation improves the overall employee experience, eliminating tedious tasks. You can manage any variety and number of processes from the simple to the most complex. Think of your software bots as a virtual workforce that can crunch through big projects and deliver accurate and fast results For example, an IT customer, tasked with moving 60,000 records manually with a team of six was scheduled to work on the project over several weeks. Using CitraTest® RPA, the work was completed in just four days. Our RPA robots can mimic human user actions, such as clicking on links, making calculations, moving files and folders, copying and pasting data, filling in forms, reading, writing and extracting data etc. You can automate applications like data entry, card activation, fraud claim discovery, report automation and data migration...
Jan 31, 2019
Intelligent Automation... What’s the difference between Robotic Process Automation (RPA) and Intelligent Process Automation (IPA)? In a nutshell, RPA uses technology to configure computer software to process transactions, manipulate data, trigger responses and communicate with other applications, programs and systems. Ultimately, RPA is perfect for tasks, processes and workflows that have repeatable, predictable interactions with other IT applications. The concept of RPA started back during the early 2000s, when IT teams started to experiment with basic automation, using software commands that followed scripted processes to perform tasks within a single IT applications. RPA technology then moved this to the next level by scripting tasks across multiple applications. What is Intelligent Automation? The subsequent, natural progression between robotic and intelligent automation has introduced machine learning and artificial intelligence into the mix. Unlike RPA, which is designed to automate routine, repetitive tasks, intelligent automation has the capacity to automate non-routine tasks. Intelligent automation can even tackle processes that require judgment, creativity, persuasion and problem-solving – all skills that previously required human intervention. This means that when you combine it with RPA technology, you can harness the power of automation to streamline both routine and highly complex processes and workflows, reimaging how things might work and creating an intelligent, self-driving organization. Major Catalyst for Growth...
Oct 18, 2018
CitraTest and Robotic Process Automation (RPA) Set to Revolutionize the IT World. For all IT people out there, the good news is that the Robotic Process Automation (RPA) market is heating up fast and is expected to reach $2.9 Billion by 2021 (Forrester). Irrespective of your IT department, this promises to revolutionize your workload. A virtual workforce Think about it! You will be able to rely on robots, bots or software agents that are programmed to perform repetitive rules-based tasks across systems and applications, fully capable of emulating human activity. For example, a bot can login and navigate enterprise applications (ERP systems, Web and legacy applications, etc.), fill out forms, capture and manipulate data, trigger responses and communicate with other systems, using the interface like a real human would. In this new world, any workflow or repeatable business-rules driven processes, such as data entry, card activation, fraud claim discovery, report automation, data migration are candidates for RPA.
Dec 23, 2017
Do you rely on Citrix XenApp and XenDesktop to deliver secure virtual apps or full virtual desktops? Have you ever heard that Citrix applications or desktops are “slow”? Then read on to learn how to identify and resolve problems earlier by adding Citrix SLA monitoring to your IT monitoring strategy.
Sep 27, 2017
Do you think you may skip load testing because you use Remote Desktop Protocol and streaming your applications? Your users have the same high expectations regardless of your architecture and how your applications are deployed and consumed. Learn how to boost quality and user satisfaction with load testing built on image recognition technology.
Apr 20, 2017
Automated testing, monitoring and load testing for EPIC - Getting ready for an Epic implementation or an upgrade? From facilitating physician access to a patient chart or lab results, data mining for clinical research, integrated claim processing or patient engagement, the benefits that an EHR system like Epic will provide to your organization are many. Yet it is one of the biggest and most complex projects you will ever embark on as a healthcare IT professional....
Mar 10, 2017
Complete End-to-End Monitoring for Cloud environments (XenApp / XenDesktop / RDS) - You rely on XenApp, XenDesktop or Microsoft RDS to deliver Windows, Linux, web, and SaaS applications or desktops to your employees and customers on any device, anywhere. To meet changing business needs and quickly scale, most IT organizations are now supporting applications on-premise, in the cloud or in hybrid environments. In fact, 76% of workloads are expected to run in the cloud within two years (451 Research), so a growing number of organizations are moving XenApp and XenDesktop to Azure or Amazon WS or Microsoft RDS to the Azure cloud. Are you ready to continue to deliver optimal user experiences, regardless of your deployment model...
Jul 5, 2015
SLA Monitoring tips for IT Pros - Whether you like it or not, user experience rules! In fact, your end users have the ultimate say on whether they are satisfied with the speed, availability and performance of your applications. So a traditional infrastructure-monitoring approach is no longer enough for IT. Moreover, the only way to ensure business success is to build an IT strategy centered on SLA Monitoring from an end-user perspective, so check out these tips...
Jun 16, 2015
Monitoring Cloud-based Applications Best Practices - What is your cloud monitoring strategy? After all, a whopping 93% of organizations in 2015 are running applications in the cloud or experimenting with infrastructure-as-a-service, while 82% of enterprises have a hybrid cloud strategy, up from 74% in 2014 (Source: RightScale 2015 survey)...
Aug 23, 2014
Test Automation for Citrix, Microsoft Terminal Services or RDS Deployments - Assuring application quality and customer satisfaction is the end goal of every organization. However, achieving it in a Citrix, Microsoft Terminal Services or RDS deployments is a whole different ball game –no underlying objects or controls are delivered to the client, instead an image of the application is delivered to the client UI. Therefore, software testing tools built to “see” Windows objects that require specialized knowledge to understand and a myriad of different techniques to manipulate in tests simply will not work, leaving you in the dark, and leading to underperforming applications and unsatisfied customers...
Aug 1, 2014
Working on migration projects or DB rolls-outs? Simplify your life with automation! - Infrastructure roll-outs, cloud migration and new Websites top the list of this year’s IT projects. And let’s face it – even when everything goes according to plan (as if that’s ever the case!), these endeavors take up way too much of your precious time, keeping you from finishing other tasks, and keeping you for long hours in the office. The solution is simple – it’s time to streamline and AUTOMATE! ...
Jul 1, 2014
Load Testing for IT Pros - If you think that load testing (or the act of stress testing your applications to ensure quality user experiences under heavy traffic) is only for your QA counterparts, think again. In 2013 a whopping 23% of IT budgets were allocated to application quality according to Capgemini’s World Quality 2013-2014 report, up from 18% in 2012. When you think about it, it makes sense. After all IT is the first line of response when users complain and application issues arise...
Jun 2, 2014
Stem the tide of user dissatisfaction with IT via application monitoring - You may not have noticed any changes in your organization yet, but it seems that dissatisfaction with IT is on the rise. To give you some quick data points, 94% of IT projects are unsuccessful , a mere 15% of employees say that they are completely satisfied with their technology management department’s understanding of what they need to be successful, and only 13% of executives are satisfied that their IT organizations are very effective at introducing new technologies faster than competitors...
May 3, 2014
SAP Monitoring DO’s and DONT’s - As an IT pro supporting SAP, or tackling an SAP implementation, simplicity is certainly not the first attribute that comes to mind. In fact, as an enterprise suite of ERP, CRM, PLM, SCM and SRM applications, SAP links and integrates every business process across your organization. While 253,500 customers in 188 countries successfully rely on SAP to accelerate their business operations, inadequate planning, lack of testing during each implementation phase, improper SAP monitoring, or even poorly managed user training can all result in costly pitfalls and mistakes for you and your organization...
Apr 1, 2014
IT Best Practices: Monitoring cloud deployments from your users’ perspective - Enterprise cloud spending is expected to triple by 2017, and reach $235.1 billion (Source: IHS), so if you are not already there, it is very likely that you soon will be moving to the cloud. Today IT success is measured on the value you deliver to the business, and how well you service the end-users you support. Consequently, regardless where your applications are deployed, on premise or the cloud –outside your control–, IT is ultimately responsible for end-user experience. Do you want to successfully move to the cloud and avoid business disruptions and end-user escalations and complaints? Here are some quick guidelines to help ensure cloud migration success for enterprise IT teams...